Our full service, concierge style Hosts cater to your guests needs and ensure that your property is kept in show condition upon every check-out.
Why choose us?
PRICING STRATEGIES
Pricing an Airbnb is never one size fits all. We are experiencing unprecedented times and working within a housing market that is constantly changing. Our pricing strategies are unique, calculated and integrated. We are experts in understanding Airbnb’s pricing algorithms and have strategies that will increase your monthly revenue.
concierge style service
We are a team of concierge style hosts, not just property managers. There is so much more that goes into our stays then check-ins and check-outs. How to Host will provide an experience to your guests and guide them entirely through-out their stay.
professional CLEANING
We coordinate check-out cleans with our professionally trained teams after each stay. We ensure cleans are of the highest quality and consistency. Our cleaners are trained to be detail oriented and use eco-friendly, naturally based products that kill 99.9% of bacteria. Please note that cleans are billed directly to the booking guest and are not an expense to you as an owner.
TRUSTED MAINTENANCE CONTRACTORS
Your listing will be impeccably maintained by our trusted maintenance contractors. We work with companies that provide regular and per-occurence maintenance varying from fire safety inspections all the way to regular yard maintenance. Our contractors are professional, insured and offer immediate service.
check out inspections
Our clean team inspects our properties thoroughly for damages, wear and tear and replenish any consumable items after every single check-out. In addition, our trained Host’s personally inspect each unit after every check-out, ensuring no detail is missed by the cleaners.
24/7 GUEST Communication
Our response times to guests are near instant. We are here 24/7/365 to communicate with guests and help guide them through the booking process as well as their entire stay.
damage deposits
Charging a healthy damage deposit is our first opportunity to deter unwanted guests. In addition to our guest screening, we charge a sufficient damage deposit that will provide your investment with protection in the event that an unwanted incident shall occur. Damages are not a regular occurence, however if and when they do happen, we handle the resolution process entirely, communicating between booking platforms and the guest.
Flexibility
Use your home as you want to. This is your investment and we expect and want you to enjoy your vacation home.
professional marketing strategies
At How to Host, we think outside the box. We work alongside a professional marketing team that focuses on unique strategies to attract guests from platforms outside of Airbnb and VRBO.
competitive rates
Our rates are commission based and fully inclusive. Please reach out to discuss our management rate for your unique property.
local partnerships
We LOVE to support local. Thats why we have partnered with our favourite local venues to give our guests exclusive rates on wine tours and excursions, transportation, restaurants and more. Request a copy of our sample guidebook to see who our partners are and the added value we offer our guests.
professional photography
We provide complimentary videography and photography services that capture the unique and marketable attributes of each property. Our marketing team promotes these images and videos on several social platforms to attract booking guests.
Multi platform listings
Where most companies list primarily through Airbnb, How to Host lists through multiple booking channels to offer your listing the highest exposure available.
real estate purchase assistance
Not sure where to start with your purchase? We partner with a team of experienced Real Estate Agents who specialize in purchasing short-term rentals. We offer complimentary assistance with your purchase, helping you decipher between a good and GREAT investment.
business license guidance
Yes, you will need a business license for your Airbnb. We guide our owners every step of the way through the cities business licensing process.
accounting & bookkeeping
Monthly statements provided by professional bookkeepers and accountants.
price optimization
We use a combination of technology and knowledge within the local rental market to ensure you are getting the most out of your investment. We check platforms regularly for competitors pricing and make adjustments necessary get your Airbnb booked.
Frequent questions
Our Management Program
25% -35% Gross Revenue + GST
» Listing Creation
» Professional Photography
» Guest Communication
» Multi-platform listing
» Check In/Check-Our Inspections
» Safety Inspections
» Cleaner Contracting
» Maintenance Contracting
» Restocking Consumable Household Items
(soaps, coffee, tea)
» Concierge Guest Service
» Monthly Bookkeeping
» Business license assistance
» Custom Guidebook
» Snacks and Refreshments
» EXCLUSIVE Rates with Preferred Local Partners
We take our commission AFTER Airbnb (3%) or VRBO (8%) and cleaning fees. We hold a bank account under our corporate umbrella specifically for YOUR property. Funds from all rental platforms flow into this account throughout the month. We carry the costs associated with restocking the home throughout the month. Your profits after expenses are dispersed by the 15th of the following month once bookkeeping has been completed.
All short term rentals in Kelowna are subject to GST, PST and MRDT (hotel tax) for a total of 16% tax. We collect and remit your PST and MRDT from the guest on your behalf. We collect GST and remit to you each month, which you are responsible to pay at year end.
We work with professional bookkeeping and accounting firms. You will receive detailed and transparent monthly income statements including the following information:
» rental income
» management fees
» taxes
» stays
» expenses
» receipts
Your statement will look like this:
Cleanliness is one of the most important elements of a guests stay. The impact of a bad clean can be detrimental to your listings reviews. We work with insured cleaning companies who are professionally trained and phenomenally detailed.
Cleaning costs are billed to the booking guest (outside of the occasional deep clean).
After every single check-out. We employ inspection staff and do not rely on cleaners to inspect the property after each turnover. Inspections are completed and documented after each check-out using our digital platform. We inspect for:
» Check Out / Clean Quality Inspection
» Monthly Fire/ Safety
» Quarterly Fire/Safety and Maintenance
» Annual Safety and Maintenance
Yes. Your listing will be impeccably maintained by our trusted maintenance contractors. Our operations team only works with insured companies that we have established strong relationships with.
Your listing will be live on Airbnb, VRBO, HomeAway (its over 50 affiliates) and our private booking engine.
Yes, you can view our current listings here.
Your listing will be promoted on all of our social platforms including Instagram, Facebook, Pinterest, YouTube and our website www.howtohost.ca. We contract a professional marketing team that focuses on unique strategies to attract guests outside of Airbnb and VRBO.
We provide professional photography services that capture the unique and marketable qualities of each property. Our marketing team promotes these images and videos on all of our social platforms to further attract booking guests.
Yes. We can refer you to trusted and reliable insurance brokers.
Yes, you will need a business license for your Airbnb. We guide our owners through the process with ease.
Yes. We currently have over 700 five star reviews on Airbnb. We are the most Google reviewed Airbnb Management company in Kelowna.
We have THE guidebook with multiple exclusive discounts for our guests and owners. Click here to see our current guidebook. Note that alterations and new partnerships are coming for 2022.
Things To Note
Insurance
Additional insurance has to be purchased through your broker to be properly covered for short-term rentals. Please note that insuring your property as an Airbnb is NOT the same as a monthly or annual tenant.
TAX INFORMATION
AIrbnb and VRBO collect and remit sales taxes from the guest on your behalf. You are personally responsible for paying applicable personal or corporate taxes and may be required to pay additional fees such as speculation tax. We advise that you speak to your accountant in great detail prior to investing.
Cleaning fees
Cleaning fees are charged to the booking guest and are not an expense to you as an owner. We collect this fee from the guest and extract the payment from rental proceeds.
Get In Touch
have a question?
We’d love to hear from you!
Use the form provided or email us at info@howtohost.ca
To reach us by phone
250 864 2382
"*" indicates required fields